Shipping Process
Orders are typically processed and shipped within 3 to 5 business days from the date of purchase. Please note that weekends and holidays are not included in our business days. Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to track your package’s progress.
1. SHIPPING RATES & METHODS
We offer a variety of shipping options to cater to your preferences. Shipping rates are calculated based on the selected shipping method, destination, and the total weight of the items in your order. During the checkout process, you will be presented with the available shipping options and their associated costs.
2. DELIVERY TIME
Delivery times may vary based on the shipping method you select and your location. Please note that the estimated delivery time provided during checkout is an approximation and not a guarantee. Actual delivery times may be influenced by factors beyond our control, such as customs processing, weather conditions, and carrier delays.
3. INTERNATIONAL SHIPPING
We offer international shipping to most countries. Please be aware that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping costs.
4. ORDER TRACKING
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package. Keep in mind that it might take a few hours for the tracking information to become available after you receive the email.
5. SHIPPING ADDRESS
Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for packages that are lost or delayed due to incorrect or incomplete addresses provided by customers.
6. ORDER MODIFICATIONS
If you need to modify your order, including changing the shipping address or shipping method, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, modifications may not be possible.
7. SHIPPING RESTRICTIONS
Certain products may be subject to shipping restrictions due to regulations or carrier limitations. If you attempt to purchase a product that is restricted for shipping to your location, you will receive a notification during checkout.
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team at support@thepucci.com or Call Us: +91 8290707396